Orientation FAQs

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Are all incoming students required to complete orientation?

Yes, orientation is required for undergraduate students admitted to the summer and fall semesters. You will register for your classes during your orientation session. If you are admitted to the fall semester and are unable to participate in any of the June/July sessions, there will be online August Orientation sessions for freshmen and transfer students for which registration will open on July 21, 2021. 

Space is limited, so register early as sessions are filled on a first-come, first-served basis. You will not be able to register for classes until you participate in an orientation session. To register and/or view availability for sessions, please visit our registration page

Summer Admitted Students: Registration for summer admitted students closes at 11:59 p.m., CST, 6 days before the start of the session.   

Fall Admitted Students: Registration for fall admitted students closes at 11:59 p.m., CST, 10 days before the start of each session.  

If you are unable to participate in an orientation session, you must contact New Student Services at nss@austin.utexas.edu.

Will I complete my orientation session in an online format?

As our campus units start making plans to reopen, we have expanded our options for freshman and transfer summer orientation to give students the choice to complete their orientation requirement 100% virtually or with a hybrid program. Summer School Orientation will take place 100% virtually. For more information about the hybrid orientation option, please read the Hybrid Orientation FAQs

What is the best way to stay up to date regarding campus announcements related to COVID-19 and the fall semester?

Up-to-date information about the fall semester will be featured on Protect Texas Together and Texas One Stop. You can always stay connected with us on social media as well. Follow UTOrientation on Facebook, Twitter and Instagram.


Orientation Programs and Activities

What can I expect at orientation?

Programming for incoming fall term admitted students will be as follows: Freshman Orientation will be across three days, and Transfer Orientation programming will be across two days. If you are a summer school admitted student, programming for your online orientation will be on June 1.

The goal of orientation is to ensure incoming students are informed about academic and campus\ resources, how to get involved on campus and other information to help you successfully transition to UT Austin. You will receive academic advising and complete course registration during your scheduled orientation session. 

Will I still be able to meet with my college/school and academic advisor and register for my classes during virtual orientation?

Yes, during your orientation session, you will participate in college meetings and meet with your academic advisor via Zoom prior to course registration (last day of session).

Can I change my major during my orientation session?

If you are concerned about your major choice, you will have time to discuss it with your advisor during your virtual advising appointment.

Do I have to pay my tuition during my orientation session?

No, if you’re attending a June/July session, payment will be due in August. If you’re participating in the August Orientation, payment will be due at the end of August, and if you are attending Summer School Orientation, payment will be due June 2, 2021. The academic calendar lists tuition payment deadlines.

If I choose to complete registration virtually, will I have the opportunity to meet other new students?

Yes, students participating in orientation will be able to connect with other students during their sessions through fun virtual socials and events. They will receive information for campus organizations they can join, as well as interact with orientation advisors (OAs) who are fellow UT Austin students. OAs receive training with schools/colleges to assist students with the class registration process during orientation.

Students can start building relationships with their classmates even before orientation by joining the Class of 2025 orTransfer Students Facebook group.

How can I stay connected and learn about activities or events that I can participate in over the summer as I prepare for my first semester at UT Austin?

We are excited to stay connected with you on social media channels throughout the summer We will share information about events such as live chat sessions, campus and housing tours, and highlighted programming throughout the city of Austin over the summer.  You will also be able to find updated resources at orientation.utexas.edu and offcampus.utexas.edu. We are also thrilled to host Longhorn Welcome, a Texas size welcome week in August. 

Is there an orientation program for parents and families?

Yes, Family Orientation is facilitated by Texas Parents. You can find more information about Family Orientation at parents.utexas.edu/FamilyOrientation or by contacting Texas Parents at FamilyOrientation@austin.utexas.edu.


Orientation Registration and Sessions

When is Freshman Orientation for fall admitted students?

For Freshman Orientation, different sessions are offered depending on your college or school. Find your college/school in the Orientation Dates section of our website to see which orientation sessions you can participate in. If you cannot participate in a June/July session, an August session is offered before classes begin. 

When is Transfer Orientation for fall admitted students?

For Transfer Orientation, different sessions are offered depending on your college or school. Find your college/school in the Orientation Dates section of our website to see which orientation sessions you can participate in. If you cannot participate in a June/July session, an August session will be offered before classes begin. 

What if I can’t attend any of the orientation sessions or my school/college says full for June/July?

If you are admitted to the fall semester and are unable to participate in any of the June/July sessions, there is an August Orientation session. At the time of registration, if your college is full for all of their sessions in June/July, you will be able to register for an August orientation session at a later date (July 21, 2021). Students who did not participate in a June or July session will be sent an email with August Orientation registration information. 

All orientation sessions will continue to provide robust programming for incoming students. All colleges will be participating in the August Orientation sessions. You will be able to interact with your college, academic advisor and register for classes during August Orientation, consistent with June/July sessions.

If you are unable to participate in an orientation session, you must contact New Student Services and we will assist you. Please note that you will not be able to register for classes until you participate in an orientation session.

Do I have to pay my enrollment deposit before I register for orientation?

Yes, before registering for an orientation, you will need to pay your enrollment deposit and be admitted into a specific college.

Can I switch orientation sessions?

If you need to change your session, do so at least 10 calendar days before the session you’re registered for by visiting the online registration page. You will only be able to switch to a session that has space available.

Do not attempt to coordinate with another student to switch orientation sessions, even if you are both in the same college. There are several factors that determine how many spaces are available in each session and who can fill those spaces. 

Can I get on a waitlist for a session?

Sessions do not have waitlists. If the session you wish to participate in is full, you should register for a different session. You can continue to check the system to see if a space opens up in your desired session, but New Student Services cannot place you in a session that is full; sessions must maintain caps in order to ensure that all students have quality time allotted during college and advising meetings in preparing to successfully register for your classes.

What if I miss or do not complete my orientation session?

If you miss your orientation session, you will not be able to register for classes at your designated access time. You will need to contact New Student Services to make arrangements and discuss the steps you need to take to be able to register.

If you register for a June/July session and fail to participate in it, you will need to go back into the registration system and register for August Orientation. Your payment for the June/July session will transfer to the August Session but will not be refunded. If you miss your June/July session and do not register for August Orientation, you will not be able to register for classes at your designated access time.

I have registered for orientation, but I haven’t received a confirmation email about my orientation session. What should I do?

You will receive a confirmation email when you register and pay for a session. Please check your spam folder if you believe you haven't received an email. If it’s not in your spam, add nss@austin.utexas.edu as a contact and then email us.

How do I register for orientation if I’m an international student (non U.S. citizen, non-permanent resident)?

If you are not a U.S. citizen or permanent resident upon admission to UT Austin, you are classified as an international student. There are three requirements that you will need to complete as a part of your orientation process. In addition to registering for and completing your required university orientation, all international students are required to complete the check-in process with Texas Global before they can register for classes. International students must also satisfy additional immunization requirements. Learn more about requirements for international students.

You will not be able to register for classes until you have attended a university student orientation session AND completed the check-in process with Texas Global. Find out more information about registration, click here

I’m a Path to Admission through Co-Enrollment (PACE) student. Which orientation session should I attend?

If you are a PACE student who is starting in the fall semester, you should sign up for one of the first four Freshman Orientation sessions. View orientation dates.

Which orientation program should students in the Coordinated Admission Program (CAP) attend?

All students in the CAP program should sign up for a June/July session of Transfer Orientation. If you cannot attend a June/July session, you should attend August Orientation.



What is included in the cost for orientation?

Orientation fees are determined by many different factors and the cost of virtual orientation has been reduced to reflect no charges for in-person components, such as housing and meals. Virtual orientation sessions will continue to provide robust programming over three days (freshman sessions) and two days (transfer sessions) for incoming students. The fee for the new orientation format includes, but is not limited to: operational costs, hardware, software and personnel to support online learning, student personnel, Longhorn Welcome, and swag distributed to students (note: incudes your new student t-shirt; which will be mailed over the summer).

We understand your concerns and hope this has provided more insight into the program. We look forward to hosting you at orientation soon!

When do I pay for my session?

You must pay for your session when you register via What I Owe. You will not be placed in a session or receive a confirmation email until you have paid. 

Can I defer my orientation payment?

While orientation fees may be deferred to a later date, the costs are not waived.

The orientation charge may be automatically deferred for students who qualify based on financial need. If you receive a financial aid award, your payment will be deducted from your fall award. If your award does not have sufficient funds to cover your orientation balance, you will have until the first day of classes to complete the payment. Please note that a deferment means that the balance is due at a later date, and the balance will show on your account until your financial aid award is disbursed or you submit payment prior to the start of classes. Admissions and other fee waivers are not the same as deferment for orientation.

Can I get a refund if I cancel my orientation session?

If you are unable to attend your scheduled session, you must cancel at least 10 calendar days in advance to receive a refund (at least six calendar days for Spring and Summer School Orientation).

You will receive a refund check in the mail within two to four weeks of cancellation. If you do not cancel within the required time period, you will not receive a refund.

If you registered to attend June or July orientation and fail to attend (no show), the fees are non-refundable and can only be transferred to an August session. 

*You must register to attend August Orientation if you do not attend orientation in June or July. There will be no refunds issued for August Orientation.



Preparing for Orientation

What equipment will I need in order to complete my required online orientation program?

You will need a computer, webcam, headphones or quiet place and a reliable internet connection. If you have questions about technology requirements, please contact nss@austin.utexas.edu.

What digital platform will be used for the orientation program?

Canvas will be used for orientation and will include modules as well as the orientation schedule. Virtual orientation will take place during students’ registered orientation date and will be presented in a variety of formats: live, video conferencing (via Zoom) or pre-recorded. Students login to Canvas using their UT EIDs and Duo authentication.

This helps introduce students to the Canvas platform, which they will use throughout their time at UT Austin for classroom instruction and support.

What is Duo and how do I register?

In order to maintain the highest level of security, UT Austin students, faculty and staff must use Duo, a Multi-Factor authorization solution. Multi-Factor authorization provides an added level of protection and minimizes the risk of unauthorized access to UT Austin resources and your accounts. 

Setting up Duo is easy. Just follow these step-by-step instructions from Information Technology Services.

How do I set up my UT Austin email address?

Visit the ITS website for instructions on how to set up your UT Austin email address.

How do I request accommodations for the online orientation and video modules?

If you have a disability and need accommodations for online orientation, you can find information about how to request accommodations at orientation.utexas.edu/students-with-disabilities.

What do I do about immunization requirements?

You must satisfy all medical clearance requirements prior to your orientation session. Before you can register for classes at your assigned time during your orientation session, you must provide proof of immunity to measles. If you will be under age 22 on 8/25/21, you must also provide documentation of a meningococcal (bacterial meningitis) vaccine administered on or after 8/25/16 before you can register for classes. International students have additional medical clearance requirements; please visit this page for immunization requirements: https://www.healthyhorns.utexas.edu/internationalstudents.html

Visit Healthyhorns to learn more about requirements, exclusions and exemptions, documentation submission and more.Be sure to submit your documentation to University Health Services (UHS) at least two weeks before your orientation session to allow for processing time. You will still be able to register for an orientation session even if you have not submitted your immunization documentation yet.

Do I still need to submit immunization documentation (and TB test documentation for international students) to University Health Services to satisfy medical clearance requirements before I can register for classes during my assigned registration time?

Yes, even though orientation sessions will be conducted online and even if you will not reside in Austin and/or will register only for online classes, you must comply with all applicable immunization requirements (and TB test requirements for entering international students) before you can register during your assigned time at your orientation session. Go to University Health Services’ website to find medical clearance requirements that apply to you, acceptable documentation and how to submit it. If you have questions, call 512-475-8301 and press 2 or email imm@uhs.utexas.edu. Include your EID and the word “Question” in the subject line.

How do I submit my transcript?

You should submit your final, official high school transcript as soon as possible after your graduation.

If you attend a Texas public school, ask your school counselor to submit your final transcript electronically through Texas Records Exchange (TREx) which is a system managed by the Texas Education Agency and available to all public high schools in Texas. Another option is to have your school counselor submit your transcript electronically through Parchment (a partner of Naviance to some schools). Otherwise, an original, official document must be mailed to the Office of Admissions:

The University of Texas at Austin

Office of Admissions

P.O. Box 8058

Austin, TX 78713-8058

Do I need to have my test scores (Advanced Placement, International Baccalaureate, etc.) with me at my academic advising appointment?

You should have any test scores sent to Testing Services, but it's also helpful to gather all test scores and have them with you for your virtual advising appointment at orientation. If you don't have all your scores, it's not a problem. Students can still register for Summer Orientation if their test scores are pending. Additionally, your advisor can still work with you to plan out your course selections even if some of your scores are still pending.


Placement Testing

How can I contact Student Testing Services for information about testing or policies?

Call 512-232-2662, email us at ctl-testing@utlists.utexas.edu, or visit our office Monday through Friday from 8 a.m.-5 p.m.

What tests should I take at orientation?

Not everyone needs to take all of the placement tests that are offered at orientation—it often depends on a number of factors, including your major, what tests you have taken, and what kind of credits you have obtained from other colleges through transfer work or dual-credit. To find out which tests are most appropriate for you, either contact the Student Testing Services office or speak with your academic advisor during your orientation session.

Do I need to take the Texas Success Initiative (TSI) assessment?

You can check your TSI status on your Registration Information Sheet (RIS). If you are exempt it will say "Exempt" or "Complete" on your RIS and there is no further action needed from you. If not, you will need to provide documentation of your exemption or present passing scores from the TSI Assessment before you can register for courses. For more information, email the TSI Office at tsi@austin.utexas.edu.

How do I register for tests at orientation?

There are two primary ways to register for orientation tests:

When you register in either of these manners, you will not be charged for the test until after you take it.

I signed up through the orientation website for tests that I don’t need. What should I do?

If you are still able to access your orientation selections through the New Student Services orientation website, you are welcome to cancel your test registration through the “Making Changes to Your Reservation” link. If you no longer have access to the orientation system, you do not need to worry about trying to cancel your test registration. As long as you registered through the orientation website for our tests, you have not yet been charged any testing fees. Students are only charged for a test after they take them, so if you do not show up for the test for which you registered, you will not be charged for it.

When and how should I plan on paying for my orientation tests?

If you registered for a test through the orientation website or in person with Student Testing Services, you will be charged for any testing fees after you sit for the test. You will have up to two weeks to pay for these charges. There are three ways that you can pay:

  • Online through your What I Owe page
  • In-person at the Bursar’s Office located in the Main Building, Room 8
  • By mail to the Bursar’s Office, University of Texas at Austin, P.O. Box 7398, Austin, TX 78713-7398


Class Registration

When do I register for classes?

For freshman and transfer students participating in a June/July session, you will register for classes on the last day of orientation and you will have access to the registration system until midnight that day. You won't be able to make changes to your schedule until the add/drop period in August. Students who attend August Orientation will register for classes on Aug. 20, 2021. Following this registration period, you will not be able to make changes to your schedule until the add/drop period later in August.

You can check your Registration Information Sheet to view your access times.

Will I still be able to get the classes I want if I attend a later orientation session?

In some classes, seats will be reserved so that students in each orientation session have a chance to register for those classes. No matter which session you participate in, there will be classes you can register for that will fulfill your core requirements and keep you on track for graduation. You should expect to be flexible with class days and times. Being open about professors will also help you maximize your options for courses.

What do I do if I have a registration bar?

Any bars you have will be listed on your Registration Information Sheet.

  • If you have an advising bar, that will be cleared during orientation once you meet with your academic advisor.

  • If you have a health bar, that will be cleared once you have submitted your immunization documentation.

  • If you have an international bar, that will be cleared once you have attended your International Briefing and Check-In session.

  • If you have a high school transcript bar, it will not prevent you from registering for classes.

  • If you have a financial bar, in most cases, financial bars may be paid in cash or by check at the cashier's office in Main Building room 8, or cleared online at the What I Owe page.

  • If you have a non-financial bar, you must resolve a nonfinancial bar with the administrative office that imposed it.

What if I miss a required program at orientation? Will I still be able to register for classes?

There are required programs throughout the duration of your orientation session that you must participate in and, if you miss them, you may not be able to register for classes. If you miss a required program, please contact New Student Services at nss@austin.utexas.edu immediately for further instructions.

After I have attended an orientation session, if necessary, when can I make changes to my class schedule?

You can only make changes to your schedule during the official add/drop period. You can check your Registration Information Sheet to see when you can add and drop classes. 



Are there resources if I choose to live off-campus for the fall semester?

The Off-campus Living Resources website provides students with a wide variety of information including tips on Austin neighborhoods and how to find roommates, safety and transportation, and a calendar of events specifically designed for Longhorns living off-campus.

Where can I find information about on-campus housing for the fall semester?

You can find information about on-campus housing, including best contact information, on the University Housing and Dining website.



How do I upgrade my UT EID or get a student ID?

Important: If you have not already, please make sure to upgrade your UT EID. 


To verify whether your EID is already upgraded, go to the EID Self Help Tools and select "Upgrade My UT EID."


You WILL NEED an upgraded UT EID to:


View your grades online

Update banking information online

Make Payments on the What I Owe page

Use Financial Aid to pay tuition or housing costs

Order Official UT Transcripts online


Please visit our 'Upgrading a UT EID' knowledge article for more info on upgrading your EID! 

EID upgrades are provided at no cost while ID cards cost $10. The ID Card fee is due within 30 days of card issuance may be paid in person at the Cashier’s Office in the Main Building, or online at the What I Owe page on the Student Accounts Receivable Website, or by clicking the “What I Owe” link in MyUT (my.utexas.edu).